Get clear answers to common questions about our medicines, research, and quality practices—helping you access trusted information with ease.
From product details to safety, prescriptions, and research—find clear answers to the questions that matter most to you, all in one place.
Answer :We manufacture prescription medicines, over-the-counter drugs, and health supplements across multiple therapeutic categories.
Answer :Only our over-the-counter medicines can be purchased without a prescription. All others require a valid doctor’s prescription.
Answer :You can verify the batch number and manufacturing details printed on the pack with your pharmacist or on our official website.
Answer :The shelf life varies but is always mentioned on the packaging. Use the product before the expiry date for maximum safety and effectiveness.
Answer :Some products are formulated for children, but dosage and suitability should always be confirmed by a healthcare professional.
Answer :Yes, we produce cost-effective generic versions of several branded medicines.
Answer :Stop using the product and consult your doctor immediately. Keep the packaging for reference.
Answer :You can report it to your doctor, pharmacist, or directly to us via our customer care helpline or email.
Answer :Yes, all our medicines undergo rigorous quality checks and clinical trials to ensure safety.
Answer :Always consult your doctor before taking any medicine during pregnancy or breastfeeding.
Answer :Some medicines may interact with certain foods. This information is available in the product leaflet.
Answer :Most are, but please check the ingredient list or consult your doctor if you have known allergies.
Answer :Consult your doctor, who can prescribe the correct medicine for your condition.
Answer :Some of our products are exported. Availability depends on local regulations in each country.
Answer :You can use our store locator on the website or ask your nearest pharmacy to check availability.
Answer :Yes, through licensed online pharmacies or delivery partners approved in your region.
Answer :Contact your pharmacist or our customer service for alternatives or expected restock dates.
Answer :We partner with certain pharmacies and online platforms to provide home delivery services.
Answer :Store in a cool, dry place away from direct sunlight, unless stated otherwise on the label.
Answer :Some medicines, like certain injections, need refrigeration. Always check the packaging for instructions.
Answer :Take it as soon as you remember. If it’s almost time for your next dose, skip the missed one.
Answer :No, expired medicines can lose effectiveness or cause harm. Dispose of them safely.
Answer :Return them to a pharmacy or follow your local medical waste disposal guidelines.
Answer :Yes, some medicines degrade under light or heat. Follow the storage instructions on the pack.
Answer :Our R&D team follows strict scientific processes, from lab research to clinical testing.
Answer :Yes, we conduct trials in compliance with national and international safety standards.
Answer :Yes, through voluntary participation in approved clinical studies.
Answer :On average, it can take 5–10 years from research to market approval.
Answer :Yes, we work with universities, hospitals, and global research organizations.
Answer :We invest in advanced technology, skilled scientists, and continuous research.
Our dedicated support team is always ready to provide clear, accurate, and timely information. Whether it’s about our products, safety guidelines, or storage instructions, we ensure your queries are resolved quickly and with complete care.